I am the administrator of a Skype Group also called “Skype for Business Control panel”, and one of the members didn’t use Skype for more than 6 months, therefore i lost “my” money!
In Africa 1.89 € is a lot of money, in Belgium it is about the price of a beer! But i am not happy at all to spill a beer!
Skype says “We’ve developed this tool for the person in your company in charge of the money.”
Well, once allocated, i can’t take the money back. Or, when a member of my group leaves the company, i can’t use the credit anymore, unless the person gives me his password. So i am not in charge anymore, but the person using the account i allocated money to ... and Skype!
I don’t think there is one manager who will take the risk to put huge amounts of money in a lot of user accounts … to see part of his money vanish although it hasn’t been used!
Major improvements are needed to really attract bigger companies!
How to improve? Here my suggestion:
- Skype could allow the administrator to create a group and to allocate several "owned" usernames to it.
- Each username has two passwords, one only known by the group manager, and another one by the user of the Skype account.
- The Group manager can always "if wanted" disable or reset the password of the user and get the money of his account back.
- The user can't allocate money to his account, as it is a business account.